When I saw the opportunity to enter to become the Q Hotel Family Ambassador I knew it was mission the Christie family could take on; you see we have several points of view to report from as hotel ambassadors.
The Parent point of View, clearly this is vital, as
us parents pay the bill. And we are looking for luxury surrounding where
we can relax, we love showing the Boys something new and different, so like
being near to a town, city or concert venue that we can explore. The
opportunity to play golf, as the whole family does enjoy the odd round of
golf. Or great country walks where we can take in the scenery and enjoy a
family walk.
Somewhere to eat a nice meal, it is great visiting
a hotel with a restaurant as it means we can enjoy a glass of wine and a meal
without worrying about who is going to drive back. Hygiene and customer
services are high on my list ands something I look for everywhere I visit,
great service is something I share, as it really is something to be celebrated,
and would influence me when choosing a hotel.
Recommendation is so important, and generally if a friend
recommends a venue I trust them.
The teen point of view, this is a tricky one.
Somewhere that is clean and smartly decorated seems to motivate teens. I don't
know about other teens but Jack became brand aware when clothes shopping a year
or two ago. This now is seeping to all aspects of life, he likes a smart
location, yet would sell his soul for a hot chocolate with marshmallows on the
top. This can make or break a hotel bar in Jacks opinion. And Wi-Fi is
definitely the deal-breaker, he must be able to access the Fifa website at all
times to check his dream team, converse with friends and listen to music through
his earphones.
Joe is a sucker for a kids activity pack and will
not stop until he has coloured every page in, completed every quiz and used
every colour of pencil. He likes a hotel with a pool, he doesn't want to spend
hours in there, just want a quick swim and splash about. And loves to be out
and about so location is a real big thing. Again Wi-Fi so he can play on his
iPad.
I have
enlisted Jack and Joe to help me with the Quackers’ Kids pack and they have
given me some great ideas. Some things that teens consider a basic human right, and some that creates a bit of mystery and adventure.
The Christie Family Propose the Quackers family is
reinvented to give them a sense of history and link a different Quakers family
member to each different hotel venue. For example Lucy Quacker
who lives at the Stratford Hotel could be the ancestor of Williams
Shakespeare's duck, or the first ever duck to swim on the River Avon.
To coincide with this the kids pack would contain a
small plush Lucy. A rolled up colourful Map with stickers for the owner to
stick on the location of the hotel they are staying. This map would also
feature the other Q Family Friendly Hotels and a short biopic of which Duck
lives at each hotel, which they can collect when they visit the hotel.
The map could be added to the Hotel website in a
special kids area this could be set up to require a password, when a child
visits a hotel they receive a code to unlock a game that is linked to that
location, or just check a tick box to highlight they have stayed at that hotel, and collected that duck, the opportunities with this are endless.
I think the colouring pens and activity book should
stay as Joe does love colouring in his activity book, but it could be related
to the Quackers History. Thus creating a whole Duck family treasure hunt across
the country.
The Colouring flag could be the Family coat of Arms
for that Hotel, or a blank flag that is a monthly competition to design a coat
of arms.
The letter to Mum and Dad could stay, but offer
£10.00 off a romantic one night stay, or £20.00 off a family two night stay, as
Mum and Dad could very well consider visiting the Manchester Christmas Markets or spend a
Summers Evening in Stratford and probably wouldn't get childcare
for two nights. However the 2-night voucher is great for taking the whole
family away.
A Voucher for £1.00 off a hot chocolate with
marshmallows, or milkshake, what child or teen would not love this.
And finally a secret message with the Wi-Fi code
for the children to access the Internet and on-line Map. This would also keep
the teens happy and able to keep in touch with the world.
So there are our ideas for the all-new re-invented
Quackers Pack. Hope you like it, and I hope this time next year children are
tripping around the UK in hunt of all the Quackers family members and exploring
the History of their ancestors.
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Thank you so much for leaving a comment, I love to read them and will always reply to any questions, Many Thanks Sarah x